Debt Relief Hotline

Is my information kept confidential?

In the era of identify theft, you can never be too careful when it comes to your credit card account numbers, banking information, and your private information like social security and drivers license numbers.  FH Financial guards your information behind encrypted software with multiple layers of passwords. Only those persons authorized by you and the employees authorized within our company will have limited access to your confidential information.

FH Financial takes your security seriously.  All of our employees are given background screens and must sign non-disclosure agreements prior to employment.  We do not allow any documents or work with our client’s information to be taken home at night or removed from the premises.  Our offices have individual locks and the building is monitored by video recording and an alarm system.

When ever you submit information through our website like the debt elimination form or free debt consolidation consultation form, that information is sent directly to our management team to review and import into our database.  We collect only enough information that allows us to begin a consultation about a solution to your financial problems.  We will then assign a Debt Specialist to contact you and listen to your problems and then help you consolidate your debt.

To further help our clients against identify theft, FH Financial shreds all documents with sensitive or personal information on it.  FH Financial maintains compliance with all document and information destruction laws.

When you enroll into a debt consolidation plan, you will be required to complete a limited power of attorney.  The limited power of attorney allows us to correspond with your creditors.  It is only valid for the accounts in which you have enrolled with our debt settlement services and is only used for the purpose of settling your debts.  Since it is a “Limited” Power of attorney, we are limited to only speak on the accounts that you have enrolled with FH Financial.  FH Financial does not require you to enroll all of your debts and we have no reason to contact your other creditors.

We will only disclose the information relevant in order to provide the services which we are contracted. FH Financial does not sell or rent any of your information with any third party that is not affiliated with our organization.  Our Privacy Policy defines how we collect and use information and can be viewed here Privacy Notice.  To answer your specific questions or concerns you should call a Debt Specialist now, call 1-866-430-5366