At FH FinancialService.com,
we are committed to protecting your privacy and personal information.
We place tremendous value on our commitment to excellence
in every facet of our business. Due to the nature of our
services, security to each and every client is extremely
important. We may request information from you in order
to give the most accurate answers to your questions and
the advice you need to find a solution to your problem.
We believe you have the right to know that your information
will not be ever be disclosed to any other site, business
or individual unless you specifically request such information
be disclosed.
Information Collection and Use
Information Sharing and Disclosure
Uses of E-mail Addresses
Collection of Information by Third-Party Sites and Sponsors
Use of Cookies
IP Addresses
Our Commitment to Security
INFORMATION COLLECTION AND USE
Two types of information may be collected when you
visit any of our web sites, information that you
knowingly provide
us (called personally identifiable information), and
information that is obtained from your visit but
is not directly associated
with you (called non-personally identifiable information).
When you sign up to use one or more of our services,
ask a question or purchase merchandise, we may specifically
ask for information about you, including, but not limited
to name, address, telephone number, e-mail address, birth
date and/or payment information. This information is
used to fulfill the services you requested or to improve
our web site offerings to you and users like you. In
the normal course of using FH Financial web sites we
may collect information about your habits and usage of
our sites. This non-personally identifiable information
is collected without any direct association with you
specifically.
INFORMATION SHARING AND DISCLOSURE
Agents, employees and contractors of FH Financial, who
have access to personally identifiable information
are required to protect this information in a manner
that is consistent with this Privacy Policy and the
high standards of the company. Information about you
specifically will not be used for any purpose other
than to carry out the services you requested from FH
Financial and its affiliates.
We will not sell or rent your personally identifiable
information to anyone at any time without your prior
permission. We will not use any personal information
beyond what is necessary to assist us in delivering to
you the services you have requested.
1. We will send personally identifiable information
about you to other organizations or people only when:
2. We have your consent to share the information,
3. We need to share your information in order to provide
the product or service you have requested; or
4. We are required to do so by law, for example, in response
to a court order or a subpoena.
We routinely use the non-personally identifiable information
that we collect to improve the design and content of
our sites and to enable us to personalize your Internet
experience. We also may use this information to analyze
site usage, as well as to offer products, programs, or
services to you or other users like you.
USES OF E-MAIL ADDRESSES
FH Financial may periodically send promotional e-mail.
You will not receive such e-mail messages unless at
the time you provided us with your e-mail address you
indicated that you wished to receive such promotional
e-mail. If you are asked for your e-mail address and
not given the opportunity to opt-out of receiving additional
information, then the e-mail address is to be used
for the specific service you requested only and will
be deleted when you request the service be discontinued.
You may request discontinuation of e-mail messages
by sending such requests by e-mail to customerservice@fhfinancialservice.com
COLLECTION OF INFORMATION BY THIRD-PARTY SITES AND SPONSORS
Sometimes FH Financial web sites may contain links to
various other sites not owned and operated by FH Financial.
While we encourage other site developers to adopt privacy
policies that build user's trust and confidence, we
are not responsible for the privacy practices or the
content of web sites either linked to our sites or
to which we link. Visitors should consult the other
sites' privacy policies, as we have no control over
the information that is submitted to, or collected
by, these third parties.
USE OF COOKIES
Cookies are small text files that may be placed on your
computer's hard drive by our servers to identify your
computer. Cookies we may place are only read by the
server that placed them there and are unable to execute
any code or virus. We may use cookies to recognize
you when you visit our sites, to personalize your experience
and generally to serve you better. For example, if
you enter your name, address, telephone number, email
address, zip code or other personally identifiable
information on one of our forms, such information may
be, but is not necessarily always, stored in a cookie
so you do not have to enter this information again.
IP ADDRESSES
An IP address is a number that is assigned to your computer
whenever you're using the Internet. Web servers automatically
identify your computer by its IP address. FH Financial
collects IP addresses in our web site logs for the
purposes of system administration, to report aggregated
information, and to audit the use of our site. When
visitors request pages from FH Financial site, our
servers log the visitor's IP address. We do not link
IP addresses to anything personally identifiable, which
means that a visitor's session will be logged, but
the visitor remains anonymous to us.
OUR COMMITMENT TO SECURITY
We have established appropriate physical and electronic
safeguards to help prevent unauthorized access to our
database. Procedures concerning data security are updated
as needed to ensure that, and correctly use the information
we collect via the Internet. Agents, employees and
contractors of FH Financial who have access to personally
information are required to protect this information
in a manner that is consistent with this Privacy Statement
and the high standards of the company. Information
about you specifically will not be used for any purpose
other than to perform our services you requested from
FH Financial and its affiliates.
If you have questions about the privacy procedures
employed at FH Financial,
please contact: customerservice@fhfinancialservice.com
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